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apprentices enjoying outward bound activities

The Outward Bound Trust

apprentices camping for the night during Outward Bound experience

Volkswagen Group has partnered with The Outward Bound Trust to develop our apprentices with the key concepts of collaboration, teamwork, and customer service.

Outward Bound is a week-long residential program aimed at fostering the key behaviors related to the customer-centric approach of the Volkswagen Group. During this week, the apprentices engage in various tasks designed to enhance confidence, multitasking, collaboration, and problem-solving skills, all aimed at improving their impact on customer satisfaction at work. This program has shown excellent results in the past, with analysis indicating that 85% of our apprentices have improved their customer awareness, while over 95% have seen improvements in their self-confidence and teamwork capabilities.

"Working together using more minds than just one, you collectively come out with more".

The Outward Bound Experience - how it works?

Check out this video to understand how The Outward Bound experience works and how it can benefit you as an apprentice on the SEAT/CUPRA apprenticeship programme.
apprentices kayaking during Outward Bound week
Apprentices at the end of the Outward Bound experience

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"You have the might of the Volkswagen Group brand behind you - and it gives you a great education."

SEAT Group Aftersales Manager

See Bill's story

See Bill's story

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SEAT/CUPRA Apprenticeship Programme

T: 08005873051

E: [email protected]

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